Number one: the from-price — diagnostic and labor together, published below. Number two: $93, what you owe if you decline the repair after diagnosis. The parts line is the only variable, and you approve it in writing.
The sheet
From-prices by appliance
Each figure covers finding the fault and the labor of fixing it. Parts are never blended in — they arrive as named lines with real prices, before installation.
Repair line
Diagnostic + labor
Dryer repair common parts lines: cycling thermostats, thermal fuses, drive belts, drum rollers, heat sources
from $223
Washer repair common parts lines: pumps, lock assemblies, valves, dampers, belts
Stove, range & oven repair common parts lines: bake/broil elements, hot-surface igniters, temp sensors, burner switches
from $290
Ice maker repair common parts lines: fill valves, sensor arms, complete assemblies
from $261
Reading it right: a dryer whose fix needs no parts — a cleared duct, a reseated connector — closes at $223 even. A dryer needing a $24 thermostat closes at $223 + $24. The from-price flexes upward only for genuinely bigger labor (suspension rebuilds, sealed-system triage), and you'd hear that before we start, in writing.
The honest economics
What these prices actually buy
Here's the part of the trade nobody prints. About 35 percent of repairs cannot close in one visit — the failed part is confirmed, but it has to be ordered from a distributor or fetched from a parts counter across the bridge, and that means a second appointment and hours of driving that you never see. Our from-price absorbs all of it: the return trip, the extra windshield time, the re-opened machine. The quote you approved is the quote you pay, whether your repair took one visit or two.
It's also worth saying what kind of work this is. An appliance technician holds wiring diagrams for two hundred machines in his head, carries a meter he actually uses, and spends his day reasoning from symptom to component — closer to troubleshooting electronics than to swinging tools. Set against the hourly rates this county pays for other skilled home trades, appliance repair remains one of the modest ones, while carrying a heavier diagnostic load per visit. We think the numbers below are fair on both sides of the invoice, and we publish them so you can judge.
The $93 walk-away
Diagnosis says the machine isn't worth saving? You pay $93, keep the written finding, and shop for a replacement with facts instead of a salesman's guess. No pressure at any point — the finding is the product.
Parts, sourced and warrantied
We supply the parts we install and warranty part-plus-labor together on one invoice. That's why we decline customer-purchased parts — a warranty split down the middle protects nobody.
The $15 form coupon
Code RIDGE15 comes off any completed repair booked through the site form — it's attached automatically. It doesn't apply to $93 diagnostic-only visits, because there's no repair to discount.
$15 OFFANY COMPLETED REPAIR
Code RIDGE15 — say it or send it
Mention it on the phone or use the booking form, where it's attached automatically. One per visit; applies to the repair itself, not to the $93 diagnostic-only outcome.
FAQ
Pricing questions, answered straight
Why not just quote one total like everyone else?
Because a blended total hides where your money went, and hidden money drifts upward. Separate lines keep the diagnosis honest and let you see that a cheap fault stayed cheap. It's more paperwork for us and better arithmetic for you.
Can the from-price change once you're at the machine?
It can rise only for genuinely larger labor — a bearing rebuild, sealed-system work — and you'd see the revised figure in writing before anything proceeds. It never rises because a part turned out to be needed; parts have their own line by design.
Do you charge for the second visit when parts are ordered?
No. Roughly a third of repairs need that return trip, it's priced into the model, and your approved quote already stands. The part installs, the invoice matches the paper you signed, done.
What forms of payment work?
Card, check or cash at completion. Landlord and property-manager billing arranges at booking — the written quote travels to whoever approves and pays.
Is the warranty extra?
Never. Parts-and-labor warranty terms print on every repair invoice as standard. Keep the invoice; it is the warranty.
Field notes
What the visits look like
Three frames from the route — the machines opened, the meters out, the findings headed for paper.
French-door refrigerator on the bench call — dispenser and control diagnostics before any part gets named.Top-load washer, lid up, drive components out — the parts line gets written only after this look inside.Built-in kitchen work in an older Bremerton house — tight quarters, patient hands, meter within reach.
Want your number confirmed out loud?
Book below or dial (360) 717-8998 — your appliance's from-price is spoken aloud before anything lands on the calendar.
✓ One number covers diagnostic + labor✓ Parts itemized separately, in writing✓ $15 off with code RIDGE15
