We collect what a repair visit requires and use it for nothing else.
Form submissions bring us what you typed: name, phone, ZIP and city, the appliance, a symptom note and a time preference. Phone bookings gather the same by voice. That's the inventory.
Scheduling, performing and warranting your repair: the callback, the route, the written quote, the invoice, and honoring the warranty printed on it. We don't run marketing lists and don't message you outside the work you asked for.
Sold, rented, traded or handed to advertisers. No exceptions in the company's practice.
The site form is delivered through Web3Forms, whose transmission of your submission is governed by its own terms. Invoices and findings are retained as ordinary business and warranty records.
Want your contact details out of our records? Call (360) 717-8998 or write to 2122 NE Hostmark St, Poulsbo, WA 98370 — we remove everything not required for warranty or accounting retention.
This policy covers glacierridgeappliance.com. Questions welcome during business hours, mon–fri: 8:30 am – 5:30 pm.
Three frames from the route — the machines opened, the meters out, the findings headed for paper.